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Cover of Organizational Behavior

Organizational Behavior

by J. Stewart Black, David S. Bright, Donald G. Gardner, Eva Hartmann, Jason Lambert, Laura M. Leduc, Joy Leopold, James S. O’Rourke, Jon L. Pierce, Richard M. Steers, Siri Terjesen and Joseph Weiss

Published by OpenStax

BusinessCollege

This OpenStax resource aligns to introductory courses in Organizational Behavior. The text presents the theory, concepts, and applications with particular emphasis on the impact that individuals and groups can have on organizational performance and culture. An array of recurring features engages students in entrepreneurial thinking, managing change, using tools/technology, and responsible management.

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Attribution

Adapted from Organizational Behavior by J. Stewart Black, David S. Bright, Donald G. Gardner, Eva Hartmann, Jason Lambert, Laura M. Leduc, Joy Leopold, James S. O’Rourke, Jon L. Pierce, Richard M. Steers, Siri Terjesen, and Joseph Weiss, published by OpenStax (Rice University) under CC BY-NC-SA 4.0 (https://creativecommons.org/licenses/by-nc-sa/4.0/). Access the original for free at https://openstax.org/details/books/organizational-behavior. Changes: converted to CuraCourse lessons, with interactive practice added.

Table of contents

121 pages in 21 modules. Sign up to read and adopt them.

  1. Preface1 page
    1. Preface
  2. 1Management and Organizational Behavior5 pages
    1. Introduction
    2. 1.1The Nature of Work
    3. 1.2The Changing Workplace
    4. 1.3The Nature of Management
    5. 1.4A Model of Organizational Behavior and Management
  3. 2Individual and Cultural Differences8 pages
    1. Introduction
    2. 2.1Individual and Cultural Factors in Employee Performance
    3. 2.2Employee Abilities and Skills
    4. 2.3Personality: An Introduction
    5. 2.4Personality and Work Behavior
    6. 2.5Personality and Organization: A Basic Conflict?
    7. 2.6Personal Values and Ethics
    8. 2.7Cultural Differences
  4. 3Perception and Job Attitudes6 pages
    1. Introduction
    2. 3.1The Perceptual Process
    3. 3.2Barriers to Accurate Social Perception
    4. 3.3Attributions: Interpreting the Causes of Behavior
    5. 3.4Attitudes and Behavior
    6. 3.5Work-Related Attitudes
  5. 4Learning and Reinforcement5 pages
    1. Introduction
    2. 4.1Basic Models of Learning
    3. 4.2Reinforcement and Behavioral Change
    4. 4.3Behavior Modification in Organizations
    5. 4.4Behavioral Self-Management
  6. 5Diversity in Organizations8 pages
    1. Introduction
    2. 5.1An Introduction to Workplace Diversity
    3. 5.2Diversity and the Workforce
    4. 5.3Diversity and Its Impact on Companies
    5. 5.4Challenges of Diversity
    6. 5.5Key Diversity Theories
    7. 5.6Benefits and Challenges of Workplace Diversity
    8. 5.7Recommendations for Managing Diversity
  7. 6Perception and Managerial Decision Making7 pages
    1. Introduction
    2. 6.1Overview of Managerial Decision-Making
    3. 6.2How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems
    4. 6.3Programmed and Nonprogrammed Decisions
    5. 6.4Barriers to Effective Decision-Making
    6. 6.5Improving the Quality of Decision-Making
    7. 6.6Group Decision-Making
  8. 7Work Motivation for Performance5 pages
    1. Introduction
    2. 7.1Motivation: Direction and Intensity
    3. 7.2Content Theories of Motivation
    4. 7.3Process Theories of Motivation
    5. 7.4Recent Research on Motivation Theories
  9. 8Performance Appraisal and Rewards6 pages
    1. Introduction
    2. 8.1Performance Appraisal Systems
    3. 8.2Techniques of Performance Appraisal
    4. 8.3Feedback
    5. 8.4Reward Systems in Organizations
    6. 8.5Individual and Group Incentive Plans
  10. 9Group and Intergroup Relations5 pages
    1. Introduction
    2. 9.1Work Groups: Basic Considerations
    3. 9.2Work Group Structure
    4. 9.3Managing Effective Work Groups
    5. 9.4Intergroup Behavior and Performance
  11. 10Understanding and Managing Work Teams7 pages
    1. Introduction
    2. 10.1Teamwork in the Workplace
    3. 10.2Team Development Over Time
    4. 10.3Things to Consider When Managing Teams
    5. 10.4Opportunities and Challenges to Team Building
    6. 10.5Team Diversity
    7. 10.6Multicultural Teams
  12. 11Communication6 pages
    1. Introduction
    2. 11.1The Process of Managerial Communication
    3. 11.2Types of Communications in Organizations
    4. 11.3Factors Affecting Communications and the Roles of Managers
    5. 11.4Managerial Communication and Corporate Reputation
    6. 11.5The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing
  13. 12Leadership10 pages
    1. Introduction
    2. 12.1The Nature of Leadership
    3. 12.2The Leadership Process
    4. 12.3Leader Emergence
    5. 12.4The Trait Approach to Leadership
    6. 12.5Behavioral Approaches to Leadership
    7. 12.6Situational (Contingency) Approaches to Leadership
    8. 12.7Substitutes for and Neutralizers of Leadership
    9. 12.8Transformational, Visionary, and Charismatic Leadership
    10. 12.9Leadership Needs in the 21st Century
  14. 13Organizational Power and Politics5 pages
    1. Introduction
    2. 13.1Power in Interpersonal Relations
    3. 13.2Uses of Power
    4. 13.3Political Behavior in Organizations
    5. 13.4Limiting the Influence of Political Behavior
  15. 14Conflict and Negotiations5 pages
    1. Introduction
    2. 14.1Conflict in Organizations: Basic Considerations
    3. 14.2Causes of Conflict in Organizations
    4. 14.3Resolving Conflict in Organizations
    5. 14.4Negotiation Behavior
  16. 15External and Internal Organizational Environments and Corporate Culture7 pages
    1. Introduction
    2. 15.1The Organization's External Environment
    3. 15.2External Environments and Industries
    4. 15.3Organizational Designs and Structures
    5. 15.4The Internal Organization and External Environments
    6. 15.5Corporate Cultures
    7. 15.6Organizing for Change in the 21st Century
  17. 16Organizational Structure and Change4 pages
    1. Introduction
    2. 16.1Organizational Structures and Design
    3. 16.2Organizational Change
    4. 16.3Managing Change
  18. 17Human Resource Management7 pages
    1. Introduction
    2. 17.1An Introduction to Human Resource Management
    3. 17.2Human Resource Management and Compliance
    4. 17.3Performance Management
    5. 17.4Influencing Employee Performance and Motivation
    6. 17.5Building an Organization for the Future
    7. 17.6Talent Development and Succession Planning
  19. 18Stress and Well Being5 pages
    1. Introduction
    2. 18.1Problems of Work Adjustment
    3. 18.2Organizational Influences on Stress
    4. 18.3Buffering Effects of Work related Stress
    5. 18.4Coping with Work related Stress
  20. 19Entrepreneurship7 pages
    1. Introduction
    2. 19.1Overview of Entrepreneurship
    3. 19.2Characteristics of Successful Entrepreneurs
    4. 19.3Business Model Canvas
    5. 19.4New Venture Financing
    6. 19.5Design Thinking
    7. 19.6Optimal Support for Entrepreneurship
  21. Appendices2 pages
    1. AScientific Method in Organizational Research
    2. BScoring Keys for Self-Assessment Exercises